Phone and Fax Orders
If you are concerned about placing your order online, you may also phone or fax your order to our customer service department Monday-Friday, 8 a.m. to 5 p.m. Central
Standard Time.

Phone:
U.S. Orders: 651-592-4644
International Orders: 651-592-4644

Fax:
U.S. Orders: 952-512-1860
International Orders: 952-512-1860

Payment
We accept Visa and Mastercard.

Shipping
Kent Creative Ink will ship all orders within 48 hours. Standard shipping will be sent via Priority Mail or UPS Ground (our choice) depending on order size and weight.

Shipping and Handling Rates (Continental United States)*

Under $15.00$5.95
$15.01 -$25.00$6.95
$25.01 - $50.00$8.95
$50.01 - $75.00$9.95
$75.01-$100.00$11.95
Over $100.01FREE

*Special rates apply to Alaska, Hawaii and International orders. Email info@kentcreativeink.com for more information.

Returns and Exchanges
We want you to love the merchandise you've received. It is our policy to accept returns of unused merchandise within 30 days of the original purchase. We'll gladly replace, or refund the cost of, any items returned. We do not refund any shipping charges. Just repack the merchandise and follow these simple steps:

Please email us at returns@kentcreativeink.com to request a return authorization
number.

Sales Tax
We are required to collect sales tax (6.5%) on orders shipped to Minnesota.